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I asked a few more times, more scripted responses, still no supervisor.
I met my girlfriend on match so as a site, I can’t totally complain.
This just really got to me off the way they handled it after they were happy to take my money. We're sorry to hear about your experience with our Customer Care team. But now they have switched it to where you can not delete emails and some other notifications you receive from the app. Once I identify a fake profile and notify them, they will discontinue their profile.
Here at Match we strive to provide the best support for our members and we apologize that your interaction did not represent that. However, the scammers emails sit in your email box and can not be deleted in the app even after they have been deemed to be a fake profile. Take a look at the ratings you are now receiving Match. Also smoking choices need to be moved to one of the top things listed so you do not have to click on every single persons page to see if they are a smoker! Average for an app with as many people as you serve? Most dating apps sites will allow some interaction with each other for non paying members who want to test out the app before buying.
This story was originally published on September 20, 2018.
I asked to speak with their supervisor and they flat out said no.
And while Dating works only on mobile right now, it doesn’t require downloading an additional application to your phone.
But in the US at least, younger—and more likely to be single—people say they’re using the social network less.
For now, users aged 18 and older in Colombia will be able to create dating profiles and, once those reach a critical mass, find some matches.
WIRED got to preview an early version of the service, and it looks promising—especially for users looking for meaningful long-term relationships rather than hookups.
And millions of like-minded people have come to Match looking for love from the dating app that’s home to the largest pool of straight, gay and lesbian singles.