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"Two days afterwards, I got another email saying, ' Oh we updated for you, so you don't have to.' And I just thought 'what? She spent hours on the phone with TD Canada Trust, Pay Pal and Visa Canada, but instead of getting an explanation, she got three different answers.Pay Pal told Acuña it got her new expiry date from her "financial institution or her credit card company." Visa and TD both denied giving Pay Pal that information.A Vancouver woman is sounding the alarm for millions of Canadians who have credit and debit cards, after her financial information was shared without her realizing it.Turns out, some cards have “updating services” that allow banking information to be shared with other companies — a little-known fact for most customers, and something a privacy expert says needs to change.Acuña thought what happened to her private information was her decision, when Pay Pal sent an email in March asking her to update her debit card's expiry date.
For now, if customers want to stop merchants from getting updated credit card information, they have to opt out through their banks — although it's unclear if that would have helped Acuña.A Vancouver woman is sounding the alarm for millions of Canadians who have credit and debit cards, after information about her debit card was shared when it shouldn't have been.Vanessa Acuña blames an "updating service" that some credit and debit card companies have that allows new account numbers and expiry dates to be shared with merchants customers have dealt with in the past.Visa Canada and TD also won't say who gave her card's new expiry date to Pay Pal."Visa does not automatically update expiry date information on behalf of TD Visa debit cardholders," a Visa spokesperson said in an email.
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