Ways of updating knowledge of products and technical services

Posted by / 22-Mar-2020 14:55

Ways of updating knowledge of products and technical services

One aspect of the present disclosure provides an adaptive information processing system for updating product documentation and associated knowledge base, the system including at least one subsystem for receiving original data from a data source, and a central dynamic data system to integrate data from the data source.The central dynamic data system is configured to integrate the knowledge base with the original data to form integrated data, and wherein the central dynamic data system is further configured to dynamically update the product documentation and the associated knowledge base based on the integrated data.Product documentation 120 may include repair and/or product manuals, for example.In the event when an automotive or vehicular product is developed, even prior to sale to a customer, product or repair manuals may be created.Alternatively, the aforementioned subsystems/processes may not be properly connected to objectives such as quality improvement, cost reduction, early issue identification, or the like.Thus, a need exists for an improved knowledge-driven adaptive service systems, methods, and media to process data among domain dependent applications to improve the methodology for the creation and/or updating of product documentation and knowledge base activities.Another aspect of the present disclosure provides a computer implemented method for dynamically updating product documentation and knowledge base, the method including receiving original data from a data source, and integrating the knowledge base with the original data from the data source to form integrated data.Another aspect of the present disclosure provides a computer implemented method for dynamically updating automotive repair documentation, the method including receiving original data from a data source, and integrating the original data with the knowledge base to dynamically update the automotive repair documentation.

Particularly, with tremendous growth in business information, in the magnitude of terabytes, for example, businesses seek adaptive and event-driven information technology to process (e.g., integrate, manage, analyze) the widely distributed data sources for domain dependent applications.

The central dynamic data system is configured to integrate system knowledge with the original data to form integrated data, wherein the central dynamic data system is configured to dynamically update the product documentation and the knowledge base based on the integrated data.

A computer implemented method for dynamically updating product documentation and knowledge base is further disclosed, the method includes receiving original data from a data source, and integrating the knowledge base with the original data from the data source to form integrated data.

Thus, the disclosure is capable of other aspects, embodiments or implementations or being carried out/practiced in various other ways.

One of ordinary skill in the art should understand that the terminology used herein is for the purpose of describing possible aspects, embodiments and/or implementations only, and is not intended to limit the scope of the present disclosure which will be limited only by the appended claims.

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Such systems, methods, and media may efficiently provide information processing among various segments of an automotive service chain such as product documentation, field service, warranty analysis, and logistics to properly align them with their respective data resources and objectives.

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